What can I sell with you?
Designer fashion and luxury items for women. This also includes accessories such as jewelry, handbags, small leather goods, sunglasses and shoes.
Which brands do you accept?
Aschenputtel Secondhand specializes in the sale of designer fashion and luxury items, e.g. Chanel, Hermès, Louis Vuitton.
Is the authenticity of the items verified?
Yes, absolutely. Our trained employees check each item for authenticity before it goes on sale. The items are not accepted if there are justified doubts about the authenticity of the goods
How do I get my share of the sales proceeds?
Aschenputtel Second Hand zahlt Gutschriften im Geschäft aus. Alternativ bieten wir Ihnen die Möglichkeit den Betrag auf Ihr Konto zu überweisen.
Can I also sell vintage clothing with you?
Absolutely, we are delighted to accept vintage items from renowned designers such as Hermès, Chanel, Louis Vuitton, and Dior. Kindly reach out to our team beforehand at 069-285209 or send us a photo along with pertinent details via WhatsApp at +49 176-88242468.
What criteria are used to calculate the selling price?
The selling price is based on the new price, age, condition, desirability and availability of the goods.
I want to sell my Hermès Birkin Bag. Do you offer special conditions for luxury items?
Yes, we offer special conditions for selected luxury items. Please contact our store owner Eta Ronder-Phelps in writing via WhatsApp +49 17688242468.
Can I pick up the item I bought online directly at Aschenputtel Secondhand?
Yes, you are welcome to come by. The same conditions apply as in the store. More informations.
Can I also send you my items by post?
Aschenputtel Second Hand
Neue Kräme 32
60311 Frankfurt am Main
Can you also come to my home to collect the items?
We are happy to come and pick up the items personally by prior arrangement. Please contact our store owner Eta Ronder-Phelps directly in writing viaWhatsApp +49 176 88242468.
Do you have enough capacity in your stores for estates or store liquidations?
Yes, please contact our store owner Eta Ronder - Phelps directly in writing viaWhatsApp +49 176 88242468.
Are my items going to be reduced?
Yes, we reduce your items at regular intervals and during seasonal sales.
Are my items also being displayed in your online shop?
We can only show a small selection of our range on our website. We match all products on our website and Instagram to current trends.
Can I buy gift vouchers at Aschenputtel Second Hand?
Yes, either directly in store or by email with the desired amount and delivery address to Info@aschenputtel-secondhand.de
I'm looking for something specific that I can't find here. Are you able to obtain it for me?
We have a large variety in our two stores that are not (yet) on the website. We are happy to check for specific items, just contact us in person, by phone, in writing via WhatsApp or Instagram.
Is Aschenputtel Second Hand interested in doing collaborations?
Yes, of course! We are always on the lookout for interesting, topic-relevant cooperation partners. We are happy to listen to your suggestions.