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Information on pick-up and shipping of your orders


Pick-up in Store

Pick up your order conveniently at our store in Frankfurt. This service is free of charge.

Address:

Aschenputtel Secondhand

An der Kleinmarkthalle 11
60311 Frankfurt am Main

Telephone: +49 69 – 285 209

E-Mail: info@secondhand-aschenputtel.de


Delivery and Shipping

DHL up to 1 kg  up to 3 kg   up to 5 kg   up to 10 kg   up to 20 kg   up to 31,5 kg
National     5,19 €     6,19 €      7,69 €       10,49 €       18,99 €        23,99 €

Information concerning your payment options


We offer you the following options:

PayPal

Pay your order conveniently and securely using PayPal.

And here's how it works:

  • Select Paypal  as your payment method and you will be redirected to PayPal at the end of the ordering process.
  • If you are already a PayPal member, you can log in with your user data and confirm the payment.

These are the advantages:

  • Paying with Paypal is quite convenient because it is possible for everyone with a bank account or credit card to use it.
  • To do so, you can either transfer money to your PayPal account by bank transaction, or use the simple payment method by direct debit or credit card.
  • PayPal then forwards the amount immediately and you can directly check the money arriving within seconds.

Advance Payment

With the Advance Payment method, you make a payment beforehand and the items will be reserved for you for 14 days:

Here's how it goes:

  • During the ordering process, choose Advance Payment as payment method and complete your order.
  • As soon as your order has been approved and processed, you will receive an order confirmation with the billing amount to be transferred and our account information.
  • Please note that the collection from the store is not possible when paying in advance.

Klarna